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Cloud account deletion

Last updated: July 30, 2026.

In short

If you use an account, you can delete it in the app while signed in or send a verified request by email. Deletion removes the account and synced data, not data that remains only on the device.

Delete in the app

  1. Sign in to your LiftStyle account.
  2. Open Settings > Account and sync.
  3. Select Delete cloud account.
  4. Type ELIMINA to confirm.

If you cannot sign in

  1. Write to hello@liftstyle.app, if possible from the email address associated with the account.
  2. Use the subject line LiftStyle account deletion request.
  3. Ask us to delete the cloud account and its associated synced data. Do not send passwords, access tokens, or unsolicited documents.

We may ask you to confirm from the associated email address or provide other minimum information needed to prevent unauthorized deletions.

Send the email

What is deleted

We delete the account and its associated cloud data, except for technical logs, temporary backups, or information that must be retained for security or legal obligations.

Optional measurement

The local statistics queue keeps pending events for no more than 72 hours and is excluded from exports, cloud sync and the app's native backups. Withdrawing consent stops new sends and clears the queue; it cannot recall a request already received by the provider. To request deletion of PostHog events, first copy the codes from Settings and email hello@liftstyle.app. Deleting local data before copying them may prevent us from finding the history.

Remote deletion is asynchronous: we separately confirm receipt of a request and the verified outcome, within the applicable deadlines for rights requests. Codes copied from Settings identify PostHog events, not Sentry reports. For the latter, provide only approximate time, platform and version if available; we may be unable to distinguish a report without identifiers. Do not send your diary, passwords or unnecessary documents. For Meta measurement, PostHog codes do not identify the sends: contact hello@liftstyle.app to agree only the information needed for the request, or exercise your rights directly with Meta under its policy. Do not email advertising IDs, documents or workout data unless necessary. Withdrawing in the app does not automatically erase data already sent to Meta.

Local data on the device

Deleting the cloud account does not delete data stored only on the device. To delete it, use Full reset in the app; this is a separate operation and does not replace the account request.

Time frame

The request is handled without undue delay and, as a rule, within 30 days of verification. In complex cases, this period may be extended within the limits allowed by law, and we will inform you of the reason.

For information about data processed, retention, and your rights, see the Privacy Policy.